Customer Services

Services & Benefits

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 Remote Support

We provide our customers fast technical assistance by using the remote support tool TeamViewer.
If this software is not yet installed on your DIERS device, you can download it here on demand:

Download TeamViewer


Here you can find answers to common questions


How reliable is the posture and motion analysis via rasterstereography?2017-08-14T15:54:30+01:00

Our 4D posture and motion analysis is used and held in high esteem by renowned practitioners around the globe for its reliability and accuracy. Our products are developed with leading universities in Europe and the United States, ensuring that our systems satisfy highest demands in accuracy. The underlying concept of using videorasterstereography to measure the spine is “made in Germany”: Research done by the Institute of Biomechanics of the University of Münster has laid the foundations for our products.

How much space is needed for a formetric system?2017-08-15T11:13:10+01:00
DIERS formetric 4D: Space Requirement

Space Requirement: only 300 x 150 cm, ceiling at least 250 cm

What is the difference between”isometric” and “isokinetic” muscle strength measurement?2017-07-11T11:28:54+01:00

Both methods are used to objectively measure the force of specific muscle groups. In the isometric force measurement, the test person presses against a fixed lever arm in a pre-determined joint position with maximum tension. The force applied is recorded by sensors and displayed graphically by an evaluation software.
In the isokinetic measurement, the lever arm moves at a predefined speed while the test person is working with the same force in the same direction – almost trying to push the lever faster. Thus, it’s possible to analyse in which joint position how much force could be applied.

What are the advantages of 3D Spine Analysis?2017-08-21T16:44:13+01:00

• Contact-free
• High measurement accurancy
• Results are immediately available

What is a 3D analysis of the spine?2017-08-21T17:18:47+01:00

It is a fast, contact- and radiationfree measurement and analysis of the back and the spine, with a high measurement accuracy and an immediately date evaluation.

What are the advantages of 3D Spine Analysis compared to conventional examinations?2017-08-21T17:20:26+01:00

You have a better reproducibility and sensitivity. The method is contact-free (manipulation-free). You can use it for documentation and it is an objective way to show results.

How does the 3D Spine Analysis work?2017-07-11T10:43:55+01:00

The DIERS formetric is a light-optical scanning method based on Video-Raster-Stereography (VRS). Accordingly, the system consists of a light projector which projects a line grid on the back of the patient which is recorded by an imaging unit. A computer software analyzes the line curvature and generates from it  – by means of the method of the Photogrammetrie – a three-dimensional model of the surface, comparable to a plaster cast.

What advantages does the 4D system offer?2017-08-21T17:22:26+01:00

Pain in the Back and the spine; Pelvic obliquety and leg length; Malposition of the spine; Abnormalities of the spine; follow-ups

Service & Support

Can my assistants carry out examinations?2017-08-15T13:30:58+01:00

Yes, they can. After the installation of DIERS systems you and your team will undergo an extensive training to familiarize yourselves with the system and its function. Additionally, we offer regular training workshops that are customized to medical assistants.

Do I have to darken the examination room completely?2017-09-15T16:13:32+01:00

No, but dimming the lights will help the system to deliver a more precise measurement.

Do you sell your products worldwide or only in certain countries?2017-08-15T14:29:17+01:00

DIERS systems are used around the globe. For more information, please contact us.

Can DIERS support me with marketing activities?2017-08-21T17:23:33+01:00

Yes, we would be glad to discuss possibilities how to improve your business model. Furthermore, we can provide you with leaftlets with information for patients, advertising videos for your anteroom and much more.


Which software can I use with DIERS products?2017-08-14T17:27:52+01:00

Every function of every DIERS product is controlled via DICAM, our own software. Regardless on which DIERS product you rely, DICAM can combine your patient records.

We will also be pleased to personally answer any questions you have.

info(at)  |  Tel. +49 (0) 6129 / 48 86 0


Booklet "DIERS formetric 4D - Case Studies"

Booklet: “3D/4D Spine and Posture Analysis – Clinical Examples”

DIERS Overall Brochure

Product Brochure

DIERS Overall Brochure

List of Scientific Publications


You are welcome to visit us and test our systems in practice.
Alternatively we would be pleased to come to you for a personal consultation and demonstration.

Make an Appointment

Visit us:

29 July – 03 August
EU Gateway Singapore & Vietnam (Healthcare & Medical Technologies )
Singapore / Vietnam

31 July – 04 August
ISB/ASB (International / American Society of Biomechanics)
Calgary, Canada

Events 2019 >>






DIERS Academy: Cerifications Posture and Motion Analyst