Customer Services

Services & Benefits

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 Remote Support

We provide our customers fast technical assistance by using the remote support tool TeamViewer.
If this software is not yet installed on your DIERS device, you can download it here on demand:

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Here you can find answers to common questions


How reliable is the posture and motion analysis via rasterstereography?2017-08-14T15:54:30+02:00

Our 4D posture and motion analysis is used and held in high esteem by renowned practitioners around the globe for its reliability and accuracy. Our products are developed with leading universities in Europe and the United States, ensuring that our systems satisfy highest demands in accuracy. The underlying concept of using videorasterstereography to measure the spine is “made in Germany”: Research done by the Institute of Biomechanics of the University of Münster has laid the foundations for our products.

How much space is needed for a formetric system?2017-08-15T11:13:10+02:00
DIERS formetric 4D: Space Requirement

Space Requirement: only 300 x 150 cm, ceiling at least 250 cm

What is the difference between”isometric” and “isokinetic” muscle strength measurement?2017-07-11T11:28:54+02:00

Both methods are used to objectively measure the force of specific muscle groups. In the isometric force measurement, the test person presses against a fixed lever arm in a pre-determined joint position with maximum tension. The force applied is recorded by sensors and displayed graphically by an evaluation software.
In the isokinetic measurement, the lever arm moves at a predefined speed while the test person is working with the same force in the same direction – almost trying to push the lever faster. Thus, it’s possible to analyse in which joint position how much force could be applied.

What are the advantages of 3D Spine Analysis?2017-08-21T16:44:13+02:00

• Contact-free
• High measurement accurancy
• Results are immediately available

What is a 3D analysis of the spine?2017-08-21T17:18:47+02:00

It is a fast, contact- and radiationfree measurement and analysis of the back and the spine, with a high measurement accuracy and an immediately date evaluation.

What are the advantages of 3D Spine Analysis compared to conventional examinations?2017-08-21T17:20:26+02:00

You have a better reproducibility and sensitivity. The method is contact-free (manipulation-free). You can use it for documentation and it is an objective way to show results.

How does the 3D Spine Analysis work?2017-07-11T10:43:55+02:00